Diagnostic hearing evaluations, hearing aid fittings and the follow-up that makes them work, repairs on devices you already own, and tinnitus questions. We match you with a practice across the Wasatch Front, from Ogden to Provo.
Ask what happens in the weeks after you walk out with the devices, not just what happens on the day you get them.
Five reasons people call — from a first hearing test to a device that stopped working on a Tuesday morning.
A quick screening tells you whether to look further. A diagnostic evaluation tells you what is going on in each ear, and it produces an audiogram somebody should sit down and explain to you.
Learn more →What matters is not the model on the box. It is whether the device was verified in your ear, and whether the office expects you back to adjust it.
Learn more →Wax, moisture and a worn wax guard account for a great deal of what looks like failure. Have it looked at before you assume you are buying again.
Learn more →Nobody honest will promise you a cure. An evaluation looks for what is behind it, checks your hearing, and sets out what management approaches exist.
Learn more →Foam plugs work when they are worn correctly and worn every time. Custom molds tend to get worn because they are comfortable and because you can still hear.
Learn more →Three steps, and the first one is just describing what you have noticed.
What you are struggling to hear, whether it is one ear or both, and whether you already wear devices. That is enough to route the call.
Somewhere that handles that specific appointment near you, with an opening that fits your timeline rather than whatever slot is empty this afternoon.
The evaluation is where a provider actually measures your hearing and explains it. Bring the questions. Nothing has to be decided in that chair.
Almost every conversation about hearing aids starts with the wrong question, which is which device to get. Devices differ, and some differences are real. But two people can leave with the same device and have completely different experiences, because what a hearing aid does is determined by how it was programmed for the specific shape and volume of your ear canal and the specific pattern of your test results.
This is why the question worth asking an office is about verification and follow-up rather than product lines. Ask whether they do real-ear measurement, where a thin probe microphone sits in your ear canal and measures what the device is actually delivering there rather than relying on a default setting derived from an average ear. Ask how many adjustment visits are included, over what period, and what happens when you come back and say that voices are clear but dishes are unbearable. That is a normal thing to come back and say. An office that expects it will have a plan for it.
We do not quote prices and we do not know what any practice charges. What we can tell you is that two numbers that look comparable are often paying for different things, and the difference is usually care rather than hardware. In a bundled arrangement, one figure covers the devices along with the fitting, the follow-up visits, cleanings and adjustments for some defined period. In an unbundled arrangement, the devices are priced on their own and visits are billed as you use them.
Neither structure is a trick, and neither is automatically better — someone who wants few visits may be better served unbundled. What causes trouble is not knowing which one you are in. So ask directly: what is included, for how long, and what is billed separately. Ask what the warranty covers and for how long, whether loss and damage are handled differently, and what a remake costs if a custom fit is not right. Ask for it in writing before anything is ordered, and read it the way you would read anything else you sign.
Salt Lake, Utah, Davis and Weber counties.
Not legally for the over-the-counter category, which is sold to adults without a provider visit. But a diagnostic evaluation tells you things the device cannot: how each ear is performing separately, whether the problem sits in the outer, middle or inner ear, and how well you understand words rather than just detect tones. If the difficulty is in one ear, came on suddenly, or comes with pain, drainage or dizziness, get evaluated rather than fitted.
Ask, because both audiologists and hearing instrument specialists work in Utah hearing offices and their training differs. Ask which one you are seeing, whether the same person will handle your follow-up adjustments, and whether an ear, nose and throat physician is involved if a finding calls for one. We do not employ or credential anyone we refer you to, so this is a question for the office rather than for us.
Coverage varies by plan and changes over time, and we are not able to tell you what yours covers. Some plans treat the diagnostic evaluation differently from the devices, and some employer and retiree plans include a hearing benefit administered separately. Ask the office to verify your specific plan before your appointment and to tell you in writing what will be billed to you.
Often not. Wax blocking a receiver or wax guard, moisture, a cracked tube or a dirty battery contact account for a great deal of what looks like a dead device, and much of it is handled in the office while you wait. Have it looked at first. If it does need to go to the manufacturer, ask about turnaround time, what the warranty still covers, and whether a loaner is available while it is gone.
No one should promise you that, and you should be wary of anyone who does, including sellers of supplements marketed for it. What an evaluation can do is check your hearing, look for an identifiable cause, and set out the management approaches available — treating an underlying hearing loss where there is one, sound-based approaches, and structured counseling approaches for the distress it causes. Tinnitus in one ear only, or that pulses with your heartbeat, should be evaluated by a physician.
Tell us what you have noticed and we will match you with a hearing care practice near you.
Get Matched With a PracticeA rough description is plenty — we will follow up to match you with a practice and set a time.